Electricity

Residential electric service is provided by Virginia Power, a state-regulated subsidiary of the investor-owned power company Dominion Resources. Equipment is often stamped with the company's former name, Virginia Electric Power Company (VEPCO).

Power outage. Call the toll-free number 1-888-667-3000 (24 hours). An automated system matches the calling number with its address and forwards the outage report to repair crews. The system can handle 100,000 calls an hour. To ensure these records are accurate for your home, check the street address and telephone number printed on your monthly bill. When reporting a power outage, use that telephone number to call in from. (If you have more than one phone line, you cannot register both lines with this system.)

Billing questions may also be referred to the same number, but only during office hours M-F 7:00 am to 7:00 pm, Sat 9:00 am to 5:00 pm.

Bill paying office has been closed. Payments in person can now be made at certain convenience stores in the area.

Energy share is a program enabling customers to help others with their electric bills. Funds are turned over to United Community Ministries and the County Department of Family Services which administer their allocation to families in need.